Returns & Exchanges
At POSSE, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns for store credit or exchange on full-priced items within 14 days of delivery.
Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all boutique tags still attached to qualify for a return.
Submit a Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your return items in their original packaging and attach the provided shipping label or address details clearly on the front.
Drop Off and Track
Drop your parcel at the nearest post office or designated courier point and keep your tracking receipt until your return is processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing